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Oral Facial Reconstruction & Implant Center

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114% Increase in Leads Generated 79% Increase in Average Time on Site

How a struggling oral surgery site transformed into a user-engagement powerhouse.

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The Problem

Oral Facial Reconstruction & Implant Center's website was experiencing a steady decline in traffic. This wasn't just a digital setback; it was a real-world loss of potential patients. Recognizing the pressing issue, they sought Digital Resource's expertise to not just regain the lost traffic but enhance user engagement. An analysis revealed a combination of development errors leading to website crashes and a subpar user experience.

A Deeper Dive

A closer look at the challenges

Challenge 1

From August 2021 to February 2023, they witnessed a monthly loss of an average of 3k visits.

Challenge 2

Previous attempts at SEO enhancement and site speed improvements were unsuccessful, partially due to the site's outdated theme and lack of available updates.

Challenge 3

Bounce rate increased by 10% over this period, indicating reduced site engagement.

Challenge 4

There was a decrease in average engagement metrics with 11 fewer seconds spent on the site and a drop of 0.2 pages visited per user/session.

Challenge 5

Challenge 5

Challenge 5

The Solution

Choosing Webflow as the development platform was the cornerstone of our strategy, given its suitability for brochure sites, evergreen technology, and ease of site map management. Additionally, a dedicated contact page for each location was imperative, ensuring personalized user experiences. Keeping the client's older demographic in mind, design changes, including larger fonts and higher contrasts, were introduced.

Implementation 1

Step 1

Migrated to Webflow for its robust, evergreen features suitable for brochure sites.

Step 2

Designed the website with minimal animations and dynamic feeds to prioritize load speed.

Step 3

Customized contact pages for each location with dedicated contact forms and inboxes.

Step 4

Implemented design tweaks like a larger font size and higher contrast to cater to the older demographic.

Step 5

Regularly reviewed user engagement metrics post-launch to ensure site performance and usability.

Step 6

Step 7

Step 8

Step 9

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Step 10

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Implementation

Step 1

Migrated to Webflow for its robust, evergreen features suitable for brochure sites.

Step 2

Designed the website with minimal animations and dynamic feeds to prioritize load speed.

Step 3

Customized contact pages for each location with dedicated contact forms and inboxes.

Step 4

Implemented design tweaks like a larger font size and higher contrast to cater to the older demographic.

Step 5

Regularly reviewed user engagement metrics post-launch to ensure site performance and usability.

Step 6

Step 7

Scroll

Impact

<span class="impact-span">114% </span> Increase in leads generated from online forms month-over-month

<span class="impact-span">79%</span> Increase in the average time users spent on the site

<span class="impact-span">37%</span> Growth in the number of pages visited per session

<span class="impact-span">11%</span> Decrease in bounce rate

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