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Workplace Learning Trends to Level Up Your Team


It’s no secret that the world of work is evolving. What many of us have been talking about in the past is no longer just a possibility - it’s our current reality.  

The future of work is here. We see people working remotely, companies building more diverse and inclusive organizations, and businesses adopting automation to remain productive.  

However, trying to keep up with change - both in the demands of the workplace and industry - has a real impact on employees and their ability to perform at their best.  

Working in a constant state of influx is a serious challenge for all of us, though it is expected as we enter the year 2022.  

As business leaders, our main priority is to help our employees develop skills that will allow them to adapt to changes and evolve quickly enough to stay competitive.  

Regardless of what industry your company belongs to, equipping your employees with continuous learning opportunities is the key to future-proofing your business.  

Your business' growth and success hinge on employee engagement. By investing in the personal and professional growth of your employees, you can make them feel valued, keep them emotionally and intellectually engaged in their work, increase employee retention, and motivate them to be invested in the growth of your business.  

As your go-to SEO company in Miami, we are going to discuss the different workplace trends or skills that will help level up your team this 2022.  

Without any more delays, let’s get started!

Building Skills That Can’t Be Replaced by Machines

What skills do your employees need to possess to help future-proof your business? Let's find out!

1. Soft Skills or Power Skills

employee meditating inside the Miami SEO company

The success of your team does not only depend on their technical abilities, but also on how they interact with each other and with your clients.  This is why you should ensure that your employees possess soft skills too.  

Soft skills, also known as power skills, refer to a person’s ability to be in control over their own mental health as well as navigate through social situations with others.

Being able to work well under pressure, understand personal biases, and sound decision-making are just as important in the workplace as job-specific skills, such as data analysis, marketing skills, etc.

A combination of both hard and soft skills in the workplace will help your team become more productive and efficient, and as a result, boost business results.  

By providing learning opportunities for your employees and career development, you can build a strong company culture. When people feel like they belong to an organization, they're more likely to be dedicated to their work and stick around for the long term. This means lower turnover rates, fewer new hires to oversee, and better team dynamics.  

This 2022, you want to provide continuous learning opportunities that focus on equipping your employees with power skills related to communication, teamwork, productivity, wellness, and leadership.  

2. Tactical Skills

employee explaining his idea to his boss

A PwC U.S. pulse survey found that 88% of executives say their company is experiencing high turnover rates - greater than usual.  

In fact, in July 2021, four million Americans quit their jobs. The overwhelming number of resignations led to a record-breaking 10.9 million open jobs by the end of July.  

So, how can you stop your best employees from resigning and encourage new ones to join your organization?

Show them that they have the opportunity to grow and develop a career path within your organization. Provide ongoing programs to improve your team’s tactical skills and knowledge that will help them excel at their day-to-day jobs, which can lead to mastery, promotions, and/or transfer to new positions.  

Here are the four tactical skills you should master to prepare your company for 2022:

  • Data Literacy: In this digital age where data is everything, your employees must know how to leverage the information generated from business intelligence (BI) tools. Offer career advancement opportunities for your employees by enrolling them in data visualization software courses and training them on how to use the information they generate from BI tools into actionable insights.  
  • Marketing: Modern consumers demand to have more control over their digital data footprint. Because of this, companies like Google and Apple have eradicated third-party cookies and increased data privacy to better serve their users. This leaves marketers with no choice but to turn to first-party customer data. This 2022, your marketing team will have to change their strategies and find new ways to collect customer data and serve targeted ads to the right people.  
  • Project Management: Project management is an in-demand skill, especially now that working remotely is the norm and work projects are becoming increasingly complex. Help your project managers gain new efficiency-boosting tactics that work best for your business and workplace structure.  
  • Persuasion and Negotiation: Influencing leads and prospects to buy your products or services is a skill that needs constant refinement. At the height of the pandemic, sales and customer service teams had to shift from in-person conversations to live chat customer support and online sales. Another thing to improve on this 2022 is the persuasion and negotiation skills of your sales and customer service team by enabling them to understand their customers more, their behaviors online, and how they travel the different stages of the customer journey.  

3. AI Augmented Workplace and Technical Skills

employee working on computer coding

Cloud computing solutions have become an essential part of every business’ success. They help companies stay organized, work more efficiently, make strategic decisions, leading them to boost their overall performance.  

What’s great about using a cloud computing system for your business is that it offers better collaboration between employees, amped-up data security, low maintenance cost, unlimited storage capacity, and many more.  

With more and more companies realizing that technology plays a crucial role in strategic decision making and sustaining a long-lasting competitive edge, cloud computing solutions will remain to be indispensable in the years to come.  

As a leading Miami SEO company, we suggest that you train your tech employees - regardless of their titles - to have some familiarity with cloud computing tools and processes.  

Below are some technical skills we believe will become incredibly significant this 2022:  

  • Cybersecurity: It’s so important to keep your customers’ data safe from hackers. Otherwise, you’ll have to face cybersecurity class-action lawsuits and settlements amounting to hundreds of millions of dollars. Hone the skills of your cyber-security specialists so hackers can’t infiltrate the personal devices of your employees and access your data while they work remotely.  
  • Data science: Extracting knowledge and insights from unstructured and structured data is important to make sense out of it. It will enable businesses to make better, more informed, and faster decisions.  
  • Coding experience: Regardless of the job description, every tech employee needs to have coding experience. This means you should upskill your tech team and encourage a learning culture to make sure they stay on top of their game and help bring products to market faster.  

Take Your Team to the Next Level by Providing Continuous Learning Opportunities

A business is only successful as its employees. So, keep your staff engaged, productive, and motivated by showing them they can develop a successful career within your organization.  

By assessing your team’s skills gaps and addressing them proactively through continuous education and training, you can equip your employees to stay competitive even when working in a constant state of influx.  

Digital Resource is an SEO company in Miami that believes in continued education. We encourage you to invest in your team’s professional and personal development. Learning and applying new skills will not only benefit your team, but also impact your company’s overall success.  

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