Dental Software

If you’re still tracking dental appointments on a calendar,  or keeping medical records in a drawer, we’ve got to ask: Where have you been? It’s 2021 and everything’s digitized!

It’s time to get yourself a dental software! We know how challenging dental practice management is, especially for dentists who already have their hands full on their patients.  You need to have the right tools for your dental business to run smoothly while getting the marketing results you want. Choosing the right dental software can make all the difference.  

In this post, we’ll discuss what dental software is, its features and benefits, and of course, the top dental software programs out there. Let’s dive right in!

dental software insurance on computer

What is Dental Software?

Simply put, software for dental, or dental practice management software, is designed to help dental practitioners and their staff manage day-to-day activities, such as:

  • Scheduling appointments
  • Documenting patient charts
  • Processing payments and insurance claims
  • Sharing patient data with authorized providers
  • Billing patients and insurance companies
  • Compiling notes

Many of these dental software programs include dental imaging software, while others come with marketing tools to help you grow your practice. Certain versions even allow dentists to establish rapport with new patients.

As for features, be sure to look out for these:

  • Appointment scheduling
  • Patient notes and history
  • Patient charting
  • Online patient portal
  • Billing
  • Insurance and claims management
  • Document scanning and storage
  • Integration with other practice management platforms like digital imaging, 3D dental imaging software, and x-rays
  • Reporting and analytics
  • Staff scheduling
  • Secure data backup
  • HIPAA Compliance Software

One thing to keep in mind is that not all dental software programs offer these features.  As much as possible, consider only those that are most important to you.  Another feature to consider is whether the software is cloud-based or desktop-based.  

Cloud-based software (or cloud computing) allows you to run applications via the internet, whereas desktop-based software should be installed on your on-premises server. If you were to ask us which is the better option, we’d say cloud computing right away.

Why? Well, since they’re normally billed on a month-to-month subscription basis, less investment or commitment is required. Plus, the current trend is moving toward more cloud-based dental software.

Benefits of Dental Software

Investing in a dental practice management software is a decision you’ll never regret. The best software is one that helps you streamline both administrative processes and patient care, saving you both time and money. Aside from that, here are some other perks you can expect from a dental software:

Stress-Free Treatment Planning

Creating a treatment plan for each of your patients requires you to know about their medical history and reports, which means that you have to look for these papers in your file cabinets. By installing the right dental software, you won’t be wasting time digging through your cabinets and collecting papers anymore - you can do these seamlessly with just a few clicks on your computer!

Fewer Cancellations and No-Shows

Thanks to automated appointment reminders (which are sent either via text or email), your patients will never forget about an appointment ever again. For sure, you’ll be having lesser numbers of no-shows and cancellations.

Easier Scheduling for Dental Patients

Most cloud-based dental software allows patients to book their appointments online, making it more convenient for everyone.  

More Accurate Dental Charting

Looking at your patient’s chart on a computer or tablet is much more defined than on an x-ray or a piece of paper. With digital charts,  you can answer your patients’ questions quickly as they’re on the dental chair.

Better Note Taking

Dental software solutions with a note-taking feature make it faster for you to create and track your clinical notes. What’s even more impressive is that they keep all of your notes organized and secure in one location.  

Simpler Billing

Dentists who have access to a dental practice management software don’t need to calculate expenses manually after consultation or treatment anymore, nor do they have to create invoices to send to their patients. The software can finish them in seconds! Before deciding to buy a dental software, it’s best that you should request a demo to understand the included features.  

Again, not all dental practice management software programs include the exact same features. You might be surprised to discover that the one you purchased ends up not having an automated billing.  

dental software appointment calendar graphic

The Best Dental Software Programs in 2021

Now that we’ve (probably) convinced you to buy a software to smoothen your dental practice, let’s move on to the top 10 picks.  All the dental software programs listed meet the following criteria:  

  • They must have at least a four-star review on Google, Software Advice, and/or Capterra.
  • Their website must have enough information about the product to allow consumers to reach an informed decision.
  • They must be HIPAA compliant.

Add these factors to the great features mentioned above, and you just got yourself the perfect dental software program! Let’s get to it!

1. Curve Dental

A fully cloud-based all-in-one dental practice management solution, Curve Dental has everything you’re looking for - from imaging and charting to scheduling and billing.  It also comes with a responsive support and a super informative website. And, it can be used on any operating system or browser, giving it all the more reason to be a fan favorite!

Key features:

  • Dental charting
  • Digital imaging
  • Reporting
  • Scheduling
  • Billing
  • Credit card processing
  • Insurance management
  • Smart forms
  • ePrescribe
  • Clinical notes
  • Periodontal charting
  • Patient communication
  • Online patient portal  

Ratings: 4.6/5

HIPAA compliant: Yes

Free demo: Yes

Training: They provide internet and phone training, webinars, and online demos.

Support: 24/7 phone support or you can make a support ticket within the software.

2. Dentrix Ascend

Dentrix Ascend is a newer dental software, having its release in 2013. This cloud-based dental solution allows you to schedule and confirm appointments with ease, create and track treatment plans, and gather KPIs like the number of procedures performed.

Key features:

  • Streamlined patient check-in and check-out
  • Patient profiles and routing
  • Scheduling (including online booking)
  • Dental charting
  • Periodontal charting
  • Document manager
  • Drag-and-drop treatment planner
  • Natural User Interface (NUI)
  • Insurance management
  • eClaims and insurance tracking
  • Ledger
  • Kiosk
  • DEXIS digital imaging

Ratings: 4.2/5

HIPAA compliant: Yes

Free demo: Yes

Training: Introductory overview video, podcasts, documents, step-by-step workflows for common tasks, how-to videos - all these can be found on their website.

Support: Phone and chat support are included in the monthly subscription.

3. Open Dental

With a full array of practice management and treatment tools for dental practices of all sizes, it’s no wonder why Open Dental is a popular choice for dentists. It’s an open-source, server-based dental software, which means that you can use it offline.  

Key features:  

  • Treatment planning
  • Appointment management and reminders
  • Claims management
  • Patient records management
  • Patient portal
  • Orthodontic charting
  • Hands-free charting
  • eServices, including electronic prescriptions and integrated texting
  • Imaging and x-rays
  • Medical billing

Ratings: 4.7/5

HIPAA compliant: Yes

Free demo: Yes

Training: They offer live training both in-person and online, webinars, online documentation, as well as customized training for $50 per hour.

Support: Phone and chat support are included in the monthly subscription.

4. Denticon

Denticon prides itself as the first cloud-based software for dental practice management. Developed by Planet DDS, this comprehensive online dental solution has clinical and business functionalities you can fully rely on for your practice.  

Key features:

  • Online patient-facing features, including health forms, patient portal, and appointment scheduling
  • Charting  
  • Electronic prescriptions
  • Advanced patient communications
  • Advanced analytics, including customizable dashboards and reports
  • Cloud  imaging
  • Patient health records (EHR-certified)
  • Billing and insurance management
  • Customizable clinical and progress notes
  • Credit/debit card processing
  • Electronic prescriptions
  • Document scanning
  • Time clock
  • Continuous data backup and disaster recovery in the cloud

Ratings: 4.7/5

HIPAA compliant: Yes

Free demo: Yes

Training: On-demand training resources on their website, such as webinars, videos, and written materials are available.

Support: Unlimited support is included with the software subscription via email, phone, and web form.

6. Dovetail

Although it works on any device, Dovetail is a web-based dental practice management solution designed primarily for mobile use.  This sleek and easy-to-use software allows your practice to go 100% paperless wherever you are. It even lets you process payments from a tablet or any mobile device!

Key features:

  • Medical history
  • Treatment planning
  • Dental records
  • Smart scheduling
  • Billing capabilities
  • Mobile payments
  • e-Insurance claims
  • Team management tools
  • Advanced file-sharing via Dovetail Connect  

Ratings: 4.9/5

HIPAA compliant: Yes

Free demo: Yes

Training: They’ll give you a “success coach” who will provide your team with one-on-one training. You can also watch training videos on their website.

Support: Aside from your success coach, you can ask for assistance via email, phone, or live chat.

6. Dentisoft

Another great cloud-based dental software that can simplify your dental business is Dentisoft.  Because of its intuitive web-based interface, you can use it on just about any device. They also offer multiple support channels and innovative added features such as Facebook integration.  

Key features:

  • Clinical e-Records
  • Online patient forms
  • Claim forms
  • Patient marketing tools
  • Treatment planning and handouts
  • Paper or e-Billing statements
  • Mobile suite access
  • Radiography integration to most sensors
  • Integration with TigerView Cloud
  • Unlimited image/PDF storage
  • Mailing list generation
  • Data export to Word/Excel/PDF
  • Over 250 reports
  • Postcards for appointments and recalls  

Ratings: 4.7/5

HIPAA compliant: Yes

Free demo: Yes

Training: While their website doesn’t provide any training information, they have an extensive help section and live chat capabilities to train you.

Support: They offer unlimited support via phone, live chat, or email.

7. DentiMax

If you’re looking for a flexible and powerful software for your dental practice management, it looks like the search’s over - DentiMax is your solution! You can install the web-based program on any device, or you can access it from the cloud.  

Key features:

  • Painless medical billing
  • X-ray and image integration
  • Medicaid reports
  • Patient management
  • Integrated credit card payments
  • Payment plans
  • Insurance claims management
  • ICD9/10 diagnosis code management
  • Referral source management and tracking
  • Periodontal and SRP charting  

Ratings: 4.6/5

HIPAA compliant: Yes

Free demo: Yes

Training: Training is included with each  package, and you can purchase additional in-office or online training at any time for $99 per hour. You can also get a five-step training program for $2,999.

Support: All Dentimax subscription plans come with unlimited support, including tech support chat and new client calls. They also provide additional support on their website with their FAQ page, blog posts, and videos.  

8. iDental Soft

iDental Soft is another cloud-based dental software that gives you the freedom to take your office completely paperless. It promises dentists many impressive features, including tools that can help them manage their reviews and online reputation.

Key features:

  • Treatment planning
  • Intuitive charting
  • Online intake portal
  • Smart scheduling
  • eClaims and eligibility
  • ePrescriptions
  • Automatic data backups
  • Automated recall
  • Patient communication
  • Online reputation management
  • Lab case tracking

Ratings: 4.4/5

HIPAA compliant: Yes

Free demo: Yes

Training: Unlimited one-on-one training is available anytime.

Support: You can call, text, email, or submit a support ticket anywhere between 9 am to 8 pm EST.

9. Practice-Web

Practice-Web is an extensive dental solution that’s suitable for dental practices of all sizes.  It has a wide range of capabilities that can make dental management a hassle-free experience.  Key features:

  • Appointment management and reminders
  • Patient records management
  • Claims management
  • Medical billing
  • Imaging and x-rays
  • Orthodontic and periodontal charting
  • 2D and 3D imaging

Ratings: 4.8/5

HIPAA compliant: Yes

Free demo: Yes

Training: Two hours of training is included without additional cost.

Support: You can call, text, or email from Monday to Friday between 6:30 am and 5 pm EST.

10. Cloud 9

Widely praised for its stellar customer support, responsiveness, and user-friendly features, Cloud 9 claims the last spot of our list of best dental software.  

Key features:

  • Patient portal
  • Check-in kiosk
  • Customizable scheduling
  • Email and text reminders
  • Interface to most digital imaging machines
  • Interoffice chat
  • Word processing
  • Referral management
  • Image editing
  • eFiling of insurance claims
  • Electronic statements  

Ratings: 4.7/5

HIPAA compliant: Yes

Free demo: Yes

Training: Options on their website include cloudcasts and webinars.

Support: You can call, text, or email from Monday to Friday between 8 am and 8 pm EST.

dentist looking at xray with dental software

What’s Next After Choosing the Best Dental Software?

Installing a software for your dental practice is just the first step to growing it. Your next move is to focus on digital advertising.  There’s no better way to start than by teaming up with a digital agency that has been helping dental offices across the US boost their online reputation. Yes, we’re talking about Digital Resource! Contact our digital marketing specialists today at 561-429-2585 to get started.